One engine. Two front doors.

CallFelix answers the maintenance line around the clock, files clean work orders into a full CMMS, and escalates emergencies deterministically — paging real phones until a human acknowledges. It was built for senior living, where a mishandled call is a life-safety event. That same engine now takes rental-portfolio calls too. The spoken-danger screening is tuned to English speech today; callers are answered in any language, and anyone can reach a person by pressing 0.